Shipping policy

Kenyan Delivery

All orders are sent via Wells Fargo Courier service

• Orders will be sent the same working day if ordered before 12pm and in stock
• Orders placed after 12pm may be sent the next working day
• Orders placed on a weekend or public holiday day will be sent next working day
• Standard delivery charge of 1,200ksh per online order

Free Overseas Delivery!

All orders are sent via the best possible courier for the country, usually DHL couriers.

• Orders will be sent the same working day if ordered before 12pm and in stock
• Orders placed after 12pm may be sent the next working day
• Orders placed on a weekend or public holiday day will be sent next working day
  

Urban Ranch is not responsible for any customs duties, taxes, or import fees that may be incurred upon delivery of your order from Kenya. These charges are the responsibility of the recipient and may vary by destination country.

Should you have any queries on any of our shipping policies kindly call our shipping department on +254 712 648345, thank you

Pick Up

Alternatively order online and collect at either our Nanyuki Store or Gilgil Store in Kenya.

Our Nanyuki store location and opening times can be found here

Our Gilgil store lcoation and opening times can be found here